As every big challenge provides a big opportunity, there is a two-pronged approach for improving the after sales services:

  The service bugbear can be overcome through a Service Van (SV). This SV will have all the essential testing equipment installed with suitable power supply and loaded with all the spares. After the careful diagnosis done […]

Companies are Foraying in India with full gust with new Swanky products, but the basic consumers problems in Indian still remains unlisten, Although consumer durables market has been tapped effectively in the urban region there is still a lot of scope in the rural segment. Competition is getting tougher and tougher in this segment because […]

Peter Way from Linkedin had an interesting question on what is the best way to serve start ups.  This is what he wrote:
I would like to know how to provide business planning or marketing services at a reasonable cost to startups. I see that startups could get the most value from understanding the market and […]

I visited the land of ‘swasdee-kha’, ate deliciuos Thai curries, enjoyed the beaches, got an insight into the real meaning of service and shopped like crazy. But the most important take-away, for me, was the art of wholesale. 
Coming from India, which is witnessing a retail boom and where the key topics of discussion are malls, […]

Critics love to write things off. They wrote of print when internet came in, they wrote of radio when TV came in, they also almost wrote off railways with the advent of the low cost airlines.  
But they are very important people – not for what they say but for the response they evoke in […]

We finally got the SAITA Incubator off the ground. The SAITA Incubator has an emerging exciting retail brand under its wings. 
Many of our friends, peers ask why a management consulting firm should invest in something like an incubator.  Isn’t it the forte of industry bodies, not-for-profits and governments?  Well, maybe!The logic is simple. SAITA Incubator […]