As every big challenge provides a big opportunity, there is a two-pronged approach for improving the after sales services:

  The service bugbear can be overcome through a Service Van (SV). This SV will have all the essential testing equipment installed with suitable power supply and loaded with all the spares. After the careful diagnosis done […]

Aristotle Says: 
“We are what we repeatedly do. Excellence then, is not an act, but a habit.”  
Habits are not very hard to develop and not very easy to leave. Habits are usually  developed in two ways – one, those you pick up as a child or what you inherit from your elders like parents, grandparents […]

With the IT world changing everyday, there is a need for a “quick”, “immediate” and “simple” understanding of terms and topics. These terms could be from any area of discussion, ranging from IT, and finance to space technology and history. A recent initiative to bring this quick understanding of such varied topics has been in […]

Today, activities that are happening worldwide are dominated by the new age technologies. All these technologies are changing at a rapid pace. We notice that the Web 2.0 is gaining prominence in almost all spheres of life.
Talking about Web 2.0, a form of technology that is used here is Blogs. A blog (short name […]

A few years back I was using written letters as a standard form of communication with all my family members, friends and relatives. But then I came to know about the computers and Internet usage and the endless functions it can perform. From then to now, my letter writing has moved from the paper to […]

One can perform a lot of tasks/tricks with his/her email. The list seems to be quite interesting. This also brings out the useful side of emailing. The most important thing is that these services do not have any charge. Here is a list of what one can do:
1. Convert an Office Document to PDF
If you […]

It’s a common fallacy across the board that Communication is mainly about Talking / Writing. You tell or ask something in written words or speech, ergo, you are in communication.  And if you should start a conversation on this, the other person is likely to say – “Oh no, its so much about non-verbal communication […]

This is a cross-posted from a discussion at Linkedin.  Here is the link.
Change management is imperative for big enterprises as well as start up businesses.
The nature of challenge differs owing to scale, direction and life-cycle of a business.
Change management for start ups is typically a function of leadership evolution and robustness of organizational strength (built on […]

 
 
I often wonder what has led to the creation of so many unusual and interesting words in English language. I decided to explore the origin of English and its journey to become a dominant language of the world. What I came across during the journey was various interesting English words. 
To begin with, English is a […]

 
Have you ever wondered how some English phrases have their origination from the various games and sports that people play? 
Sport is defined as a physical activity that is governed by a set of rules or customs and often engaged in competitively. Also, it is defined as a physical activity that is engaged in for pleasure […]

“I can’t believe you speak such fluent English,” is the comment we (my husband and I) get every time we meet a South African. My first thought is “you will be shocked if you visit India, where even daily labourer can string together a sentence in English.”
The statement shows little exposure people here have to […]

 
New Delhi, 29 February 2008:  The 2008 budget is highlighted by the single largest give-away in
India’s fiscal history – Rs 60,000 crore loan waiver for farmers. On one hand, assistance to small farmers by way of credit is a socio-economic necessity; the manner in which it is being executed displays a considerably abrupt response […]

Critics love to write things off. They wrote of print when internet came in, they wrote of radio when TV came in, they also almost wrote off railways with the advent of the low cost airlines.  
But they are very important people – not for what they say but for the response they evoke in […]

We finally got the SAITA Incubator off the ground. The SAITA Incubator has an emerging exciting retail brand under its wings. 
Many of our friends, peers ask why a management consulting firm should invest in something like an incubator.  Isn’t it the forte of industry bodies, not-for-profits and governments?  Well, maybe!The logic is simple. SAITA Incubator […]

We must truly and totally thank the Brits. Not for what they did to the history and politics of this nation but for the fact that they left this new independent emerging India with a large employment generating skill – The English Language. However, they also left for all of us “The English Elite” of […]

Last week, as I settled into the aircraft seat on my way back home from an envied ‘break’, I picked up the magazine in the seat pocket and opened to an almost blank page – with a scribble at the bottom that said   -  the greatest challenge is still the blank page. Needless to […]