As every big challenge provides a big opportunity, there is a two-pronged approach for improving the after sales services:

  The service bugbear can be overcome through a Service Van (SV). This SV will have all the essential testing equipment installed with suitable power supply and loaded with all the spares. After the careful diagnosis done […]

by Nina Mehta and Sairee Chahal
Sunil Bharti Mittal’s ambitions may stir up the South African telecom scene, a country where mobile rates are high and optic fibre a distant dream.  Though people here drive the (Tata) Indica and take medicines manufactured by Cipla and Ranbaxy, they have not heard of the Indian mobile revolution which […]

My domestic help, Esther,  is Zulu, which a majority of South Africa is.  Her mother is from Zimbabwe, which is also not unique, as the two countries share a border and as it happens all over the world, people move to the economically developed country.
Now, what is of interest is that early this year, her […]

Presidential Elections have just got over in
Russia and Dmitry Medvedev won a landslide victory in these elections that were held on March 2. Medvedev has been provided with a mandate to step into the rather large shoes of Vladimir Putin. In the final vote count, Medvedev got 70.2 percent of the vote with 99.7 […]

“I can’t believe you speak such fluent English,” is the comment we (my husband and I) get every time we meet a South African. My first thought is “you will be shocked if you visit India, where even daily labourer can string together a sentence in English.”
The statement shows little exposure people here have to […]

 
New Delhi, 29 February 2008:  The 2008 budget is highlighted by the single largest give-away in
India’s fiscal history – Rs 60,000 crore loan waiver for farmers. On one hand, assistance to small farmers by way of credit is a socio-economic necessity; the manner in which it is being executed displays a considerably abrupt response […]

We finally got the SAITA Incubator off the ground. The SAITA Incubator has an emerging exciting retail brand under its wings. 
Many of our friends, peers ask why a management consulting firm should invest in something like an incubator.  Isn’t it the forte of industry bodies, not-for-profits and governments?  Well, maybe!The logic is simple. SAITA Incubator […]

Power cuts and black outs in South Africa, which was counted among the first world countries about a decade back, came as a surprise to me.  Its not that I am not used to load shedding. As a citizen of a developing country, which was till recently, notorious for poor infrastructure and government apathy towards […]