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Archive for August, 2008

After Sales Services Scenario

August 2nd, 2008 by Pankaj Sharma

After Sales Services Scenario By and large the after sales services of both Indian-based companies and multinationals are unsatisfactory. What is even worse is that the warranty period promised for the products is not being adhered to?
This is where an opportunity arises for the brand equity if the company wants to make an impression on […]

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Posted in SAITA, Research, Process Reengineering

 
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